FAQ

No. We provide listings, messaging, and paid visibility tools. Any agreement about an animal, clinic visit, shop purchase, or transport is strictly between the users involved.

Choose a plan, create your draft listing, then pay through Stripe. After payment succeeds, the listing becomes published for the paid period. You can buy refresh boosts or upgrade while a plan is active.

Platform plan prices are charged in USD. Applicable tax may be added at checkout when Stripe Tax is enabled.

Business profiles usually need admin review before the first paid activation. After approval and successful payment setup, the profile can be published according to the selected plan.

A refresh bumps your listing higher in ranked browse results. Refresh packs can be bought separately while your listing has an active paid period.

Use in-platform messaging on eligible published listings and profiles. Keep communication respectful and do not share sensitive payment details outside trusted channels.

When the paid period ends, the listing is unpublished. You will receive an email notice. You can republish by purchasing a new plan.

Digital listing fees are generally non-refundable after activation. See the Refund Policy for exceptions and how to request a review.